AI at Your Service

An employee who never sleeps, never gets sick, and serves a thousand customers in the same second

Automating customer service and sales using smart AI-powered chatbots on WhatsApp and the website.

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Challenge & Solution

Are you losing sales due to delayed responses from your team?

Customers in the digital age have no patience. If it takes more than 5 minutes to reply, they will immediately go to your competitor. Message overload and delayed responses outside working hours cause thousands of riyals to leak from your revenue.

Shumokh Solutions

We provide you with a smart assistant (Chatbot) that goes beyond annoying canned responses; it understands conversational context using generative AI, answers pricing queries, sends purchase links, and qualifies leads before transferring them to a human sales rep to close the deal.

Features

What makes you choose Shumokh?

Instant Reply on WhatsApp 24/7

No more "Please wait" messages. Instant answers to the most frequently asked questions.

Natural Language Processing (NLP)

Speaks like a human, understands Gulf dialects, and intent behind questions thanks to AI technologies.

Lead Qualification (Generation)

Asks the customer for their name, phone number, and request, then sends it organized to the sales team.

CRM Integration

We connect the bot to your systems to automatically update customer status and bookings.

Results

What will you actually achieve?

0 Sec

Response time for new customers

-70%

Reduction in customer service agents workload

24/7

Readiness to receive orders late into the night

Work Process

How do we execute this service for you?

Customer Journey Analysis

We study the nature of your customers' questions, the most requested services, and the ideal way to answer them.

Building Conversation Scenarios

Designing a precise branching map and paths to ensure the customer doesn't get lost and is guided towards a sale.

Development & API Integration

Building the bot and technically connecting it with the official WhatsApp API and your website.

Testing & Training

Training the AI on your company's information, and launching it for continuous operation.

FAQ

Everything on your mind

Is the bot smart enough not to annoy the customer?

Yes, we program the bot to provide the option to "Talk to a human agent" at any moment the customer desires, ensuring the highest level of satisfaction.

Does it require a dedicated WhatsApp number?

Yes, we use the official WhatsApp Cloud API to securely and officially connect your company's number.

Can the bot send files and images to customers?

Absolutely! It can be programmed to send the company profile PDF, product images, or price lists as soon as the customer requests them.

Are you ready to take your business to the next level?

Our team of experts is ready to study your project and provide the best technical and marketing strategy.